Friday, May 27, 2011

SFIMA June Event- Groupon: Meet the Fastest Growing Company Ever!

*** Calling all entrepreneurs, start-ups, marketers, and local businesses! ***

Whether you are a start-up, a local business, a marketer, or just someone looking for a coupon deal, come out and hear all about Groupon's story of success and get inspired!

Date:
Thursday, June 9, 2011

Time:
Networking: 6:30 - 7:15 pm
Presentation: 7:30 - 8:30 pm

Place:
Galuppi's
1103 North Federal Highway
Pompano Beach, FL 33062
(FREE PARKING)

Members:
FREE
Non-members:
$39 - Advance Registration
$49 - at Door

Join SFIMA for our exciting June educational event. You might have already heard about this "little" start up called Groupon? They were recently billed by Forbes as "The Fastest Growing Company Ever". Famous for those daily group coupon deals you have come to know, love, and expect to see in your inbox every morning. What did we do before those daily inbox deals and what would we do without them now?

As popular as they are now, did you know what Groupon was a year ago? Groupon did more than create a successful company and a memorable brand; they pioneered group couponing and created a demand where there was none. Hear first hand from Groupon's Jessica Dwyer all about Groupon past, present, and future. Explore where Groupon is headed with their new deals, new partnerships, and see what group coupon deals are in our future!

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REGISTRATION REQUIRED
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Thursday, May 26, 2011

You Are Not a Gadget: a Manifesto - Highlights of Jaron Lanier's Controversial Philosophy

Veteran computer scientist known as the father of Virtual Reality weighs in on "Web 2.0" in new book

While at a conference recently, just prior to beginning his keynote presentation, Jaron Lanier asked the audience to not tweet while he was speaking. Not out of respect for him, he explained, but out of respect for themselves. If the audience felt that what he was saying was important enough to tweet about, then they might want to take some time to think about it. Let it be "weighed, judged and filtered by someone's brain--instead of just being a passive relay."

Thinking and feeling is crucial to our existence. "You have to find a way to be yourself, before you can share yourself,” he reasoned. This thought process is lacking today in the world of mindless retweeting, sharing, and following.

This idea appealed to me, so I thought I would pass it along for the SFIMA audience. Some of his arguments may seem like mere complaints about the digital world, but he optimistically asserts that we are still young enough in the "web 2.0" space to make changes before "lock-in" occurs and we cannot alter course.

Cybernetic Totalism is taking over
Lanier's overall philosophy is about digital humanism, which starkly contrasts the mainstream digital world where most of us work and play. The path that we are on is subjugating the Person for the Collective, as we trade in the individual mind for the "hive mind". He asks the question: Is there truly wisdom of the crowds, or is it a surrender to the "digital Maoist" mindset, no different than mob rule.

Is all this crowd mentality any different than the much hated design by committee that pervades the corporate world?

Lanier offers this thought experiment: If we had 100,000 people contributing to an article about science, how many decades would it take before the crowd came up with something equal to the "Theory of Relativity"? Would this ever happen? Mainstream examples of the committee rule are: Wikipedia, American Idol and Google searches to name a few.

Do we consider the "crowd", the algorithm, or the cloud to be greater/better than a person with flesh and blood and a conscience? Is Google's algorithm really insightful, or do we all just do contortions (SEO writing) to make the algorithm work, and make the machine seem smarter than it is. Recently AOL writers were asked to "dumb down" their articles so that Google could find their content easier. This is like "teaching to the test" - it is only for short-term gain, not long-term. It is part of the dumbification of our society.

A more humanistic web
Some takeaways about how to make the web more humanistic, and a call to resist acting like a machine, or a piece of software, Lanier offers up some of these gems found in his new book.

- Create a website that expresses something about who you are that won’t fit into the template available on a social networking site
- Post a video once in a while that took 100 times more time to create that it does to view
- Write a blog post that took weeks of reflection before you heard the inner voice that need to come out
- If you are Twittering, innovate in order to find a way to describe your internal state instead of trivial external events, to avoid the creeping danger of believing that objectively described events define you, as they would a machine
- Don't post anonymously, unless you are in danger

Google, Facebook, a more distributive digital clout, and the future...

Digital advertising took a wrong turn at the beginning of the century. Advertising has traditionally evoked emotion, connection, and the best ads tell a story. Google text ads should not even be called "ads" - they should be called "raw data access points" or an "interpersonal access fee."


We are de-monetizing everything to support these little ads (i.e. music, journalism). This is part of the diminution of the middle class.

Most models online are trading short-term gain for long-term sustainability. An example is the publisher model of "Make it free, get the audience and then hope/pray the advertising supports it." In capitalist societies, however, we believe that everyone shall be paid for their efforts, but in this digital Maoist society, we (the hive) want everything to be free. With this mentality only those few entities with data centers serving the ads are making any money. Everyone else is giving away their work for free. In the end there will be only a few players.

The USA needs a greater distribution of digital clout, which would be akin to a middle class. We are slowly loosing this, as it is being gobbled up by the biggest players: IBM, Google, Facebook, Amazon, and hedge fund computers.

The rigid format of Facebook has a reductive quality, paring down well-rounded beings full of nuance, color, and soul, into "multiple choice identities." There was a time that only the government would make us enter data into a box to register as “Male,” “Female,” “Single,” “Married,” “Birthdate,” “Hometown,” etc, which was demeaning to some people. (However, to their credit Facebook has helped to get the web out of the awful anonymity of the early years that spawned the dark side of the web, Lanier concedes.)

It's bizarre that Facebook has no business model or plan. And, bizarre that they should have to compete with Google, but that is what they are doing. (Google is all about getting people off the search engine and onto their destination; Facebook is sticky.)

On web content: "Comments about TV shows, major movies, commercial music releases, and video games must be responsible for almost as much bit traffic as porn," Lanier observes. "There is nothing wrong with that, but since the web is killing the old media. We face a situation in which culture is effectively eating its own stock. … We are growing into a culture of reaction without action. That online culture is dominated by trivial mashups of a culture that existed before mashups, by fandom responding to the dwindling outposts of centralized mass media."

In the future, computers and robots will drive cars and trucks and the shipping and transportation industry (the middle class) will face the same slow death that newspapers are facing today. Where will all those workers go? If computers and robots do all our work, and we want everything to be free, then how will we make a living?

Read more in his bestselling book You Are Not a Gadget: a Manifesto. Overall, Lanier is optimistic about the future of the web, but only if can recognize and make changes where needed.

About Jaron Lanier:
Jaron Lanier is known as the father of Virtual Reality technology and has worked on the interface between computer science and medicine, physics, and neuroscience. He is also a professional musician and author.


- Follow Taigh White on Twitter @TaighWhite

Thursday, May 19, 2011

SFIMA Summit Notes from Adobe TV Presentation Challenges of Developing for Multiscreen: 3 Screen Test Lab

Adobe TV Challenges of Developing for Multiscreen: 3 Screen Test Lab

Joey Princz from Wrecking Ball Media & Bob Donlon from Adobe TV www.tv.adobe.com/

Bob Donlon was the media evangelist for Adobe and was flying all over the world talking about Adobe technology, and decided to change that by showing people all over the world how the technology worked remotely with technology. Adobe TV is an internet TV network. There is a large amount of content and the challenge is organizing all the content that customers want to watch and showing them what Adobe would like to show them.

Sites are launched in other languages. And also have solicited translations from users who know multiple languages. Also adds transcripts of videos for search engine optimization of the video content.

Adobe enables their customers to author for multiscreen.

Mobile internet speed will be 5X daster than home/0ffice internet starting next year.

There are already more mobile devices than computers.

Goals for Adobe TV:
  • make all videos supported in all languages and devices
  • bring features and functionality
  • offer broadest possible comparability
33% of Adobe users are in the US. Connection speeds are an issue and languages.

Launched a mobile site before application.

Designed and re coded videos to show up on all devices, in all languages & support emerging and ever changing technology.

Must Haves:
Support the brand, put out an experience your company will be proud of and is representative.
Make the videos work across all devices, languages and connection speeds.
Make search work.
Make it stable and reliable for as many users as possible.



SFIMA Summit Notes from Mobile Media Presentation

Mobile Marketing panel with Matt McKenna with RedFishMedia @RedFishMedia and Danielle Consiglio @D_Consiglio from MGM Resorts in Vegas Luxor & Excalibur. @LuxorLV & @ExcaliburVegas

RedFishMedia helped MGM organize and implement a mobile campaign to property guests.

Use it to survey guests to determine if locals or visiting and only send messages to guests for the average 4 days of their stay so they don't get a mobile message once they have gone home and opt out. They will stay opted in if they only get messages while visiting the hotel properties or vacationing. Mobile users get deal offers, have a unique deal for each hotel property.

They also incorporate Facebook, QR codes, mobile check ins for all different aspects of communicating with hotel guests and getting the message to them and getting them involved.

Results & benefits: over 80,000 mobile opt ins in the last 12 months, 80% stay rate that stay opted in, added over $100K in incremental value, over 75K iPhone app downloads, most of any hotel property in Vegas.

Working with programmers at RedFish & Casino Players Club to know when guests who are opted in return to Vegas.

Text LX to 23000 to opt in and see how to get discounts from MGM while in Vegas. Special offers are set up for those signed up for mobile alerts.

Recently set up social rewards program for those who share deals on Facebook get points to use on the properties.

Over 60,000 Facebook fans and very successful with campaigns to convert into visits & bookings.

The mobile program is really working for MGM resorts because they engage and communicate with their customers to get the interaction and results.



SFIMA Summit Notes from Microsoft Xbox TV & 3 Screens Approach to Marketing

Glen Leeder from Microsoft Xbox. @Xbox

Xbox Live has Facebook, Twitter, Hulu, TV Channels, last.fm, zune & more, besides the games and KINECT.

  • WATCH: TV, ESPN, Xbox, exclusive content.
  • SHARE: photos, music, Facebook, Twitter, video chat.
  • PLAY games & KINECT
1 year ago 90% of the demographic for Xbox was male, now it has changed very much & there are a lot more females using it.

Features voice recognition to pause and play.

Q: Is privacy a concern and how does Xbox treat customer privacy.
A: Xbox is VERY strict about privacy & does not share information, limits types of advertisers and advertising.

Xbox is highly engaged, pull in audience - they are seeking advertising that is relevant.

Advertising within the Xbox live system:
  • day parting
  • demos
  • metrics
  • point users to your custom branded destination experience (custom mini sites are built)
  • ads are clickable
  • ability to do custom campaigns i.e. a social Porche racing game
More than 10 million Xbox consoles have been sold as of a few months ago.

Holds the Guinness Book of World Records for fastest to sell 10,000 units.

Q: Is there a platform & pricing for smaller to medium size companies that want smaller campaigns or maybe only local advertising?
A: Yes. Ads are CPM based & allow you to get the customer involved and excited.

Xbox's goal is to create and experience for both the advertiser and the user.

What's next with Xbox KINECT:

****NOTE**** OK, this is super cool stuff coming out soon!!!!!!

Your avatar connecting virtually on screen with others in meetings, camp fires, book clubs, singing together, etc. - all while you are each sitting in your own living room talking through voice recognition.

Combines aspects of entertainment, social networking & gaming.

With speech recognition software there will be programs where you can learn a language by speaking out loud. Learn French while your avatar is walking through the streets of Paris greeting people in French. If you mispronounce a word your virtual tutor will help you out. Sit down in the Bistro and order your meal, etc.

Also possible with this technology, reality shows, game shows, and much, much more!

It is really exciting stuff!

SFIMA Summit Notes from the Mobile Presentation

Speakers: Jeff Michaud @3CInteractive from 3CInteractive - mobile provider that helps with marketing & distributing your mobile messages to customers with a focus on best practices & innovation.

In mobile text, voice, mobile web & smart phone apps are all delivery methods.

Lisa McCarthy @LisaMcCarthy from SFN Group @SFNGroup uses 3Cinteractive for their mobile communications. They are the 5th largest employer in the US, they do recruiting and staffing.

3 Take Aways:
1. It's not about the app. It's about the enterprise.

Mobile won't change the way you do business, it helps make it more efficient.

SFN uses mobile in different ways, for internal communications of employees, communicating with recruitment possibilities, apps for job searchers to look for jobs.

Beyond a marketing tool, but incorporating it into every aspect of communications.

Text surveys rather than email and has boosted the response rate.

2. It's not about inventing. It's about improving.

How can you plug mobile in to make what you do more efficient & improved.

SFN talks to end user and listens and observes to see what is right instead of doing what they think is right.

They change as the technology changes and if it makes sense.

Look at demographic, who you are targeting & what they are doing, using.

All about content, same goes for mobile. The content has to be right or you will lose them.

Make sure the mission is clear, measure & evaluate - put standards in place to make sure it is successful.

3. Consider your challenges. They matter.

Challenge with mobile is carrier regulations. Campaigns are audited and taken very seriously. You have a privilege to send mobile messages, not a right. If you are going to communicate with a carrier's customer, you have to do it by their rules. Different carriers have different technologies and most companies need help with this aspect.

For SFN the challenge is adoption across all fields.

Learning which customers and clients want to receive texts is imperative.

SFIMA Summit Notes from the Facebook Panel

Facebook Panel:

Moderator: @JayBerkowitz
Chad Pollitt @ChadPollittIU
Agustina Prigoshin @AgustinaP
Wes Cowan @iAnalyst


Facebook has been around for 7 years. Mark Zuckerberg is the youngest billionaire.

600 million Facebook active users (logged in in last 30 days). 1/4 of those users are in the US.

Facebook recently became the largest ad network online.


fan landing pg. vs. non fan landing page

masking

contests - look into contest rules

likes are good enough - getting people to interact & become customers is key. Making sure that people who like your brand still see your message. They may not because of the algorithm.

Facebook.com/kunocreative For free Social Media & SEO Cheat Sheets.


Listen, Acknowledge & Respond = key to building a community & making your fans loyal.

- Be a Resource

-Ask questions interactive

- Know your fan base

- Empower Your Fans - happy fans are your best advocates.

- Be creative, think outside the box. Your fan page should not look like your website. Leverage the social graph.


Social Plug-Ins

Check out: Facebook.com/developers

If you don't know any form of coding, you should learn!

Facebook's Social Graph API - everything that you do or post on Facebook is in the Social Graph API, all the info is transmitted. If you download an app from Facebook, it transmits all the information, so when they are clicking through to a site, you can cater that site to their demographics, age, men vs. women, location, etc.

If you are building a Facebook app and you are not using all that data, then use a wall application that does not require authorization screen for access to information. Many do not continue the download of an app that has the verification access screen.


Panel Q & A:

Q: what is a good tip for setting up a facebook for business page:

A: Chris says "content is king" produce engaging content.
A: Agustina says complimentary content goes a long way, give an incentive or giveaway, a little can go a long way.

Q: Can you recommend apps that are good for pulling the registration data?

A. Wes says Facebook developers site will show you how to pull that information.

Q: Help in promoting a giveaway for a service vs. a product.
A: Jay says - White Papers are great giveaways for B to B.
A: Agustina says: be a resource, put out weekly tips based on your service showing your expertise.

Q: What is the best way for monitoring your brand?
A: Chad says he has tested a ton of brand monitoring tools. He found on the paid side of tools that there is not a good tool to monitor multiple brands. For monitoring sentiment, there are tools out there that are starting to monitor sentiment about brands. Most tools are good for monitoring one brand, but not multiple brands. Sysomos is the sentiment monitoring tool. Netbase & Radiant 6 were also mentioned a tools for monitoring brands and sentiment.
A: Wes says free software Dictomatic

Q. What is the best way to advise a company that does not want to "cheapen" their brand or product with Facebook giveaways.
A. Chad says develop your unique value proposition around the company's goal of solving a problem for their customers.

Q. What school program do you recommend for a digital marketing certification online.
A. Wes says he recommends reading the site KillerPHP, it will teach you how to do basic coding.
A. Chris says Hubspot is a free site that offers programming training.

Q. What advice do you have for sole proprietors who want to have a Facebook page?
A. Agustina says same for others like a service, put out tips, do's and don'ts, etc.

Q. Question about security and privacy on facebook: what information is passed on about you when you sign up and login to facebook?
A. Wes says pretty much all of it. They get a large amount of information that they are not allowed to use it.
A. Agustina says be proactive about it, don't put information about anything you don't what people to know.
A. Chris says if you want to be private, don't be online!




SFIMA Summit Notes From Keynote Speaker Address Peter Shankman

Today's keynote speaker is Peter Shankman: journalist, speaker, and founder of HARO.
@PeterShankman

"We are moving back to the .com days of the bust."

Don't say you are a social media consultant - ever! Avoid the bust!

15 followers on Twitter makes some people say they are a 'social media consultant'. "Bragging about your Twitter followers is the new version of penis envy."

Start billing yourself as a communicator instead of a consultant.
Whatever you are doing online, it has to generate money. A simple idea, but is lost on many companies who focus on branding or 'a cool idea'.

The thing that greatly affects marketing today is that everything happens so quickly. Instead of always having a backup plan for failure, what is your backup plan if you succeed?

What happens when Jay Leno mentions your YouTube video? What happens when USA Today puts your product on the front page? Always have a plan!

Peter made this video for fun after training and running the Iron Man.



Note: don't watch with kids in the room! There is some adult language.

Lance Armstrong saw the video and the views increased by 37,000 over night!

The only thing that would make you look worse than failing at a project is not knowing what to do with the success of it - Peter Shankman

Information wants to be free, it has always wanted to be free and for the first time, it has the tools to be free.

Businesses need to be transparent and truthful. We will find out the truth eventually - it will come out in the media through online.

The best marketing and social media are the ones you never hear of because they never become problems. Always be transparent and tell the truth.

Inside each one of us, there is a little TMZ waiting to come out!

All the security settings in the world will NOT protect you from STUPID! Be smarter!

Rule #1 was Transparency.

Rule #2 is Be Relevant. Be relevant to your audience and find out how they like to receive their information. The more relevant you are, the more money you can make.

Rule #3: Brevity you have 2.7 seconds to reach your audience. How do you reach someone when someone is trying every 2.7 seconds?

Answer: good writing! Good writing = brevity. Brevity = marketing.

97% of this country has texted 3% have used Twitter

People get texting, but not Twitter.

Embrace the concept, not the brand.

The person whose brand or company stays on the top of the mind will win.

You can do this for business, for yourself, for your brand.

Follow @Hardees on Twitter for a good example of staying top of the mind.

Do well by your customers and they will start doing your customer service for you online in the form of Facebook, Tweets, reviews, etc.

Example: Peter arrived at a hotel in Germany & tweeted he wanted coffee, a few minutes later, room service showed up with it!

Check out your Klout score & monitor your own influence online.

Update with some great Q & A at the end of the session:

Q: How is the best way to improve your writing?
A. Read others.

Q. What are good examples of good writing?
A. Those that keep it simple and to the point: @BreakingNews on Twitter.










Wednesday, May 18, 2011

New iPhone/iPad/Mobile App

Hot of the presses and just in time for SFIMA Summit 2011 we've got the All New v3 iPhone/iPad/Mobile App.

SFIMA Summit 2011 attendees will have access to driving directions, maps, up to the minute schedule details, the live social media conversations on Facebook, Twitter, live blogging and more.

After the Summit, keep up with future events and the SFIMA community.

Grab the app now from the iTunes link or download from:

Android, Blackberry and other smart phones are covered too with our mobile web version:


[Powered by AppBurst]

SFIMA Summit Driving Directions, Schedule & Last Minute Ticket Options

SFIMA SUMMIT 2011 - It's Tomorrow!


Last day for early bird pricing!
(Onsite registration @ full price.)
Members $99 Member Registration
Non-members $149
(includes 6 months
SFIMA membership)
Non-member Registration
Date:
Thursday, May 19, 2011

Registration: 8:00 am

Breakfast: 8:15 am




Place:

Miniaci Performing Arts Center
Nova Southeastern University
3100 Ray Ferrero Jr. Blvd.
Davie, Florida 33314
Directions to Campus
(Metered Garage Parking)
(Near the Alvin Sherman Library)

Google Maps to Parking Garage
Google Maps to Miniaci Building

Pre-Summit Event:
Google Certified
Small Business Training
7:30 am - 10:00 am

Google Registration: 7am

1st Floor by Atrium
Room 1053
(across the courtyard from the

Networking @ Gatsby's:
5:30 - 7:30 pm
(I-595 & University Dr.)


A few notes / tips about tomorrow's event:
  • A big thank you to the SFIMA Board, the SFIMA Summit Committe & especially our SPONSORS who have all made this happen!
  • Early Bird tickets still available online today! Regular priced walk up tickets will also be available tomorrow.
  • Breakfast and lunch are provided. (YUM!)
  • For directions on many map services the Miniaci building is called the Alvin Sherman Library. The Miniaci building is on the southeast corner of the parking garage.
  • Parking is metered and you can pay with cash or credit card - pay before leaving the parking garage.
  • Follow @SFIMA on Twitter & use hashtag #SFIMA Summit
  • Follow this blog tomorrow for live blogging updates from the SFIMA Summit
  • Come to Gatsby's for networking after the summit ends!
  • Don't forget your thinking caps, the event line up is amazing!

Tuesday, May 03, 2011

SFIMA Summit 2011 Early Bird Pricing Ends May 6


Quick Note:
Early Bird Pricing Ends May 6!

SFIMA Summit 2011:
Reaching Your Audience in a Three-Screen World
All Day Internet Marketing Educational Event
May 19, 2011
8:00 AM - 6:30PM

Register now to save on registration: